Moving Winnings Back to Your Wallet
When you want to pull money out, head to the cashier and choose Withdraw. We send funds back to the same wallet type you used to deposit — so a bKash deposit means a bKash withdrawal, a Nagad deposit means a Nagad payout. Enter the amount you want, confirm your wallet number and complete any security step the system asks for. We
process withdrawals in the order they come in; the timeline depends on the wallet network's own clearing, not on a fixed window we can promise. Keep your account verified so nothing holds up the payout.
- Open Withdraw in the Cashier — Log in, tap the cashier and select Withdraw. Your eligible payout methods are shown based on your deposit history on the account.
- Enter Your Wallet Number and Amount — Type the wallet number you want funds sent to and the amount. Double-check the number before you confirm — we send to exactly what you enter.
- Complete the Security Step — If your account prompts an OTP or verification tick, complete it. This step protects your balance from unauthorised withdrawal requests.
- Wait for Wallet Clearance — We submit the transfer to the wallet network. Clearance time is on the wallet side; you will see the credit arrive in your bKash, Nagad or Rocket app.